Troubleshooting: Difference between revisions

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There are several different forms of "trouble". At least initially, let's break them down into Acoustics, Gear, Venue.

<td valign="top">There are several different forms of "trouble". At least initially, let's break them down into Acoustics, Gear, Venue, Power.

:In general, troubleshooting is the identification of, or diagnosis of "trouble" in a system caused by a system failure of some sort. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining the causes of these symptoms.

— Source: [http://en.wikipedia.org/wiki/Troubleshooting Troubleshooting] - Wikipedia

</td>

</tr></table>

== Acoustics ==

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*Check the power (System on, power indicator green)

*Check your sound source

**Volume control on the sound source

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**Cables

**On/Off switch if there is one on the cable

*Signal Path

**Connect your sound source directly to the {{L1 nl}} system. That is: eliminate everything between your instrument or microphone and the {{L1 nl}} System.

***{{Classic}} or {{Model I}} try Power Stand Channels 1 or 2.

***{{Classic}} or {{Model I}} remove anything connected to the Channel 1 or Channel 2 insert points.

***{{Model II}} and a {{T1}} try Channels 1,2,3

***{{Model II}} and no {{T1}} try the Analog Input. Your signal source must NOT be stereo. See [[Model II#Stereo Source to Power Stand Analog Input?|Model II - Stereo Source to Power Stand Analog Input?]]

*Damaged {{B1}} Cables. See: [[B1 Cable Connections]]

=== Low Sound ===

You can hear the sound but it is not loud enough.

{{#lst:{{PAGENAME}}|CheckSource}}

=== Bass sounds fuzzy ===

==== Does not Respond to [[R1 Remote]]====

* Check connections (See [[PS1 Powerstand Connections/Interactive]] for close up view of input panel).

** Power Stand

** Remote — try both top and bottom

** Make sure input sources are NOT plugged into Channel 1 or Channel 2 '''Insert''' points

=== Sound Drop Outs - Intermittent ===

Intermittent sound can result from:

*poor connection to the {{B1}}. Check the wires in the Speakon connectors. See: [[B1 Cable Connections]]

*poor connection to the {{R1}}. Reseat the connections at both ends.

{{#lst:{{PAGENAME}}|CheckSource}}

*~~poor connection to~~ the {{B1}}. ~~Check the wires~~ in ~~the Speakon connectors~~. See: [~~[B1 Cable Connections]~~]

* On the {{Classic}} or {{Model I}} check that the Presets buttons are completely on a Preset. If you have recently changed Presets, go up an then back down again to make sure you are completely dialed in. See: [http://bose.infopop.cc/eve/forums/a/tpc/f/867107664/m/63410054 Preset 56.5] hint from DJ Argyx.

*poor connection to the {{R1}}. ~~Reseat the connections at both ends~~

=== Sound Drop Outs - at High Volume ===

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Keep adding items to the signal chain until you hear the hum. When you get the hum, remove the source and make sure that the hum goes away. When you are sure you know what is causing the hum, check that the source of the hum is connected to the same power source as the {{PS1}}

*Try a [[DI]] with a ~~groundlift~~ between the device that causes the hum and the {{PS1}}

*Try a [[DI]] with a ground lift between the device that causes the hum and the {{PS1}}

=== Cell Phone ===

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See: [[Computer/Sounds]] if you have a computer in your signal chain.

~~== Power Considerations ==~~

~~{{:Power Considerations}}~~

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If placed in a corner, ask if you can be placed in the center of a wall. If the "short" wall in a rectangular room is wide enough, then that is probably your best choice for the wall behind you (if the long wall is not greater than 100 feet).

== Power Considerations ==

----

[[Category:Troubleshooting]]

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-There are several different forms of "trouble". At least initially, let's break them down into Acoustics, Gear, Venue.
+<table><tr>
+<td valign="top" width="350">__TOC__</td>
+<td valign="top">There are several different forms of "trouble". At least initially, let's break them down into Acoustics, Gear, Venue, Power.
+:In general, troubleshooting is the identification of, or diagnosis of "trouble" in a system caused by a system failure of some sort. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining the causes of these symptoms.
+&mdash; Source: [http://en.wikipedia.org/wiki/Troubleshooting Troubleshooting] - Wikipedia
+{{BoseFAQ}}
+</td>
+</tr></table>
 == Acoustics  ==
@@ Line 20: / Line 28: @@
 *Check the power (System on, power indicator green)
+<section begin=CheckSource />
 *Check your sound source
 **Volume control on the sound source
@@ Line 25: / Line 34: @@
 **Cables
 **On/Off switch if there is one on the cable
+*Signal Path
+**Connect your sound source directly to the {{L1 nl}} system. That is: eliminate everything between your instrument or microphone and the {{L1 nl}} System.
+***{{Classic}} or {{Model I}} try Power Stand Channels 1 or 2.
+***{{Classic}} or {{Model I}} remove anything connected to the Channel 1 or Channel 2 insert points.
+***{{Model II}} and a {{T1}} try  Channels 1,2,3
+***{{Model II}} and no {{T1}} try the Analog Input. Your signal source must NOT be stereo. See [[Model II#Stereo Source to Power Stand Analog Input?|Model II - Stereo Source to Power Stand Analog Input?]]
+<section end=CheckSource />
 *Damaged {{B1}} Cables. See: [[B1 Cable Connections]]
+=== Low Sound ===
+You can hear the sound but it is not loud enough.
+{{#lst:{{PAGENAME}}|CheckSource}}
+=== Bass sounds fuzzy ===
+{{B1 Cable Warning}}
+==== Does not Respond to [[R1 Remote]]====
+{{Classic icon}}{{Model I icon}}
+* Check connections (See [[PS1 Powerstand Connections/Interactive]] for close up view of input panel).
+** Power Stand
+** Remote &mdash; try both top and bottom
+** Make sure input sources are NOT plugged into Channel 1 or Channel 2 '''Insert''' points
 === Sound Drop Outs - Intermittent  ===
 Intermittent sound can result from:
+*poor connection to the {{B1}}. Check the wires in the Speakon connectors. See: [[B1 Cable Connections]]
+*poor connection to the {{R1}}. Reseat the connections at both ends.
+{{#lst:{{PAGENAME}}|CheckSource}}
-*poor connection to the {{B1}}. Check the wires in the Speakon connectors. See: [[B1 Cable Connections]]
+* On the {{Classic}} or {{Model I}} check that the Presets buttons are completely on a Preset. If you have recently changed Presets, go up an then back down again to make sure you are completely dialed in.  See: [http://bose.infopop.cc/eve/forums/a/tpc/f/867107664/m/63410054 Preset 56.5] hint from DJ Argyx.
-*poor connection to the {{R1}}. Reseat the connections at both ends
 === Sound Drop Outs - at High Volume  ===
@@ Line 76: / Line 108: @@
 Keep adding items to the signal chain until you hear the hum. When you get the hum, remove the source and make sure that the hum goes away. When you are sure you know what is causing the hum, check that the source of the hum is connected to the same power source as the {{PS1}}
-*Try a [[DI]] with a groundlift between the device that causes the hum and the {{PS1}}
+*Try a [[DI]] with a ground lift between the device that causes the hum and the {{PS1}}
 === Cell Phone  ===
@@ Line 85: / Line 117: @@
 See: [[Computer/Sounds]] if you have a computer in your signal chain.
-== Power Considerations  ==
-{{:Power Considerations}}
@@ Line 108: / Line 135: @@
 If placed in a corner, ask if you can be placed in the center of a wall. If the "short" wall in a rectangular room is wide enough, then that is probably your best choice for the wall behind you (if the long wall is not greater than 100 feet).
+== Power Considerations  ==
+{{:Power Considerations}}
+----
 [[Category:Troubleshooting]]