Template:S1 Pro System Updates: Difference between revisions
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{{S1 Pro icon}} | |||
Please ensure that your S1 Pro System is fully charged and connected to AC power when you do the firmware update. | |||
==== Bose Updater PC/MAC ==== | ==== Bose Updater PC/MAC ==== | ||
S1 Pro System updates can be obtained by using your PC or MAC computer. Navigate to the [http://btu.bose.com Bose Updater]. The update requires a USB cable. | S1 Pro System updates can be obtained by using your PC or MAC computer. Navigate to the [http://btu.bose.com Bose Updater]. The update requires a USB cable. | ||
[[File:USB A to Micro USB.jpg|link=https://www.google.com/search?q=usb+a+to+micro+usb|300px|USB A to Micro USB cable]] | [[File:USB A to Micro USB.jpg|link=https://www.google.com/search?q=usb+a+to+micro+usb|300px|USB A to Micro USB cable]] | ||
[[File:S1 Pro Micro USB Port Service Port.jpg|480px|Connect USB Micro USB cable to the Service port]] | |||
If you purchased your S1 Pro System prior to May 10, 2018 (North America/Europe) or July 2, 2018 (other regions), you must update your firmware using the [http://btu.bose.com Bose Updater]. Then you can connect to the Bose Connect App. | If you purchased your S1 Pro System prior to May 10, 2018 (North America/Europe) or July 2, 2018 (other regions), you must update your firmware using the [http://btu.bose.com Bose Updater]. Then you can connect to the Bose Connect App. | ||
* On your computer, open a web browser and go to btu.bose.com. Keep your web browser open throughout this process | |||
* Review the Bose Updater terms of use, then click "Accept and Continue" if you'd like to run the updater | |||
* Click "Download" to download the updater | |||
* If the web browser gives download options, choose "Run." Otherwise, once the file is downloaded, open it and install the updater | |||
* Connect a USB cable from the computer to the SERVICE jack on your product | |||
* Click "Apply Changes." (Note: If no update is available, the updater shows your product is up to date) | |||
* Once the system has been successfully updated, disconnect your product from the computer | |||
===== Trouble Shooting ===== | |||
We have had [https://www.bosepro.community/g/portable/topic/bose-connect-app-version-6-1-0-is-available-now-for-the-s1-pro-system-may-31-2018?reply=38188486748735734#38188486748735734 one report] where the [http://btu.bose.com Bose Updater] tool would not install correctly from the website. The customer had to temporarily disable Avast Antivirus Software to allow the software to run. | |||
==== Bose Connect App ==== | ==== Bose Connect App ==== | ||
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=== S1 Pro Firmware History === | |||
{{S1 Pro Firmware History}} | |||
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[[Category:S1]] | [[Category:S1]] | ||
[[Category:Downloads]] | |||