View source for Kemper Profiler Recovery Options

[https://www.soundside.de/support/KPARecovery.htm KPA Recovery Options]

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<div class="mainPageTitle">KPA Recovery Hints</div>
      The KPA may not react or boot in some rare cases. Here is a summary of my findings to get him back to life.<br>
      <br>
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      <div class="mainSubSectionTitle">KPA does not react anymore</div>
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      		<ul>
      			<li>Switch the main knob to off</li>
      			<li>wait a few seconds</li>
      			<li>switch on again</li>
      		</ul>
      		<br>
      		If the above did not help:<br>
      		<ul>
      			<li>Switch the main knob to off</li>
      			<li>wait a few seconds</li>
      			<li>unplug the KPA</li>
      			<li>wait 15 minutes</li>
      			<li>plug</li>
      			<li>switch on again</li>
      		</ul>
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	<div class="mainSubSectionTitle">KPA does not start anymore</div>
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      		There are different reasons why the KPA may not start anymore.<br>
      		The most common thing is a corrupt rig e.g. after downloading a corrupt file<br>
      		<br>
      		To reset the last used (corrupt) rig do like this:<br>
      		<ul>
      			<li>Switch the main knob to off</li>
      			<li>wait a few seconds</li>
      			<li>hold the 'Rig' key</li>
      			<li>while still holding the 'Rig' key - switch KPA to tuner</li>
      		</ul>
      		<br>
      		If the above did not help:<br>
      		There are other keys to reset other parts of the KPA memory.<br>
      		To reset the (corrupt) Midi settings do like this:<br>
      		<ul>
      			<li>Switch the main knob to off</li>
      			<li>wait a few seconds</li>
      			<li>hold the 'Quick' key</li>
      			<li>while still holding the 'Quick' key - switch KPA to tuner</li>
      		</ul>
      		To reset the (corrupt) System settings do like this:<br>
      		(Note: All your system settings will be erased - but not your rigs)
      		<ul>
      			<li>Switch the main knob to off</li>
      			<li>wait a few seconds</li>
      			<li>hold the 'System' key</li>
      			<li>while still holding the 'System' key - switch KPA to tuner</li>
      		</ul>
      		If the three options above did not help your KPA back to live, you may have a completly corrupted rig library or even the firmware may be corruped<br>
      		Check the sections below to recover from this.<br>
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	    <div class="mainSubSectionTitle">Install or reinstall the firmware</div>
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      		<ul>
      			<li>Switch the main knob to off</li>
      			<li>Download the latest KPA firmware</li>
      			<li>Get an empty fat32 formated USB stick</li>
      			<li>Copy the unziped firmware file 'kaos.bin' to the root folder of the USB stick</li>
      			<li>Plug the USB stick into the KPA</li>
      			<li>Press and hold both '&lt;' and '&gt;' keys</li>
      			<li>while still holding both keys - switch KPA to tuner</li>
      			<li>Something like 'booting and installing' will be displayed</li>
      			<li>Wait until the firmware is reinstalled</li>
      		</ul>
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		<div class="mainSubSectionTitle">Erase the internal flash memory</div>
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      	Note: Section removed<br>
      	There is no need for this anymore - it was only for older firmware versions.<br>
      	If you think you should do it - please contact Kemper support.<br>
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		<div class="mainSubSectionTitle">Check the KPA hardware</div>
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      	Note: Make a backup of your rigs before you do all this.
      		<ul>
      			<li>Switch the main knob to off</li>
      			<li>Hold the left/top soft-key above the LCD</li>
      			<li>while still holding this key - switch KPA to tuner</li>
      			<li>Maintenance Module will be started</li>
      			<li>In the 'Maintenance' menu goto 'Test'</li>
      			<li>A lot can be tested (buttons, knobs, led, memory, ...)</li>

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